In a data breach that occurred in November, 37 million active customers’ personal information was accessed by a “bad actor,” according to T-Mobile.
The company claimed in a regulatory filing on Thursday that the hacker stole customer information including names, billing addresses, emails, phone numbers, dates of birth, T-Mobile account numbers, and details about the wireless carrier’s services they use.
According to T-Mobile, the hack did not reveal any financial information, social security numbers, credit card details, government ID numbers, passwords, or PINs.
However, con artists can combine that data with other stolen or widely available data and use it to steal people’s identities or money.
In addition to working with law enforcement, T-Mobile said it has started notifying customers whose information may have been compromised.
The wireless carrier made no mention of any potential solutions. Despite stating that it doesn’t anticipate the charges to have a material impact on T-bottom Mobile’s line, the company did note that it could be on the hook for “significant expenses” as a result of the hack.
T-Mobile (TMUS) said it hired an outside cybersecurity team to look into the data breach after learning about it.
A day after the hack was discovered, T-Mobile (TMUS) was able to identify the source of the breach and stop it.
The business claims it is still looking into the breach but that it is “fully contained.”
It also mentioned that T-(TMUS) Mobile’s network and computer systems don’t seem to have been compromised.
T-Mobile stated in a statement that “protecting our customer’s data remains a top priority.”
“We will keep making significant investments to improve our cybersecurity program,”
The business stated that in 2021 it started a “substantial, multi-year investment” to enhance its cybersecurity capabilities and defenses.
